Privacy Policy
Last updated: October 28, 2026
Hostably (“Hostably,” “we,” “us”) operates hostably.com, a directory that connects travelers with independently owned and managed vacation rentals. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using this website you agree to this policy.
Information we collect
Information you give us. When you send an inquiry, request a quote, make a booking request, or contact us, you may provide your name, email address, phone number, travel dates, number of guests, and any message you include. If a booking is completed through our site, payment details are entered into a secure payment form run by our payment processor; we do not see or store your full card number.
Information collected automatically. Like most websites, we and our service providers collect technical data such as your IP address, browser type, device type, pages viewed, referring page, and the date and time of your visit. This is gathered using cookies and similar technologies.
How we use information
- To respond to inquiries and pass your request to the host or manager of the rental you are interested in.
- To process and confirm bookings, send booking messages, and provide customer support.
- To operate, secure, and improve the website, including understanding which listings and pages are used.
- To detect and prevent fraud, abuse, and security incidents.
- To comply with legal obligations and enforce our terms.
We do not sell your personal information, and we do not use it for third-party advertising.
How information is shared
Hosts and property managers. Each rental is run by an independent owner or manager. When you inquire about or book a rental, we share the details needed to respond to you and complete the stay (such as your name, contact details, dates, and group size) with that host. Hosts handle your information under their own policies, so please review the policy on a host’s booking site before you book there.
Service providers. We use trusted providers to run the site and process bookings, including OwnerRez (website hosting, search, inquiry, and booking tools), payment processors, and email delivery and analytics services. They may only use your information to provide services to us.
Legal and safety. We may disclose information if required by law or to protect the rights, safety, and property of Hostably, our users, or others. If Hostably is involved in a merger or sale, information may be transferred as part of that transaction.
Cookies and analytics
We use cookies and similar tools to keep the site working, remember your preferences, and measure traffic. You can block or delete cookies in your browser settings, though some features, such as search and booking forms, may not work properly without them.
Third-party websites
Listings may link to a host’s own website or booking platform. Those sites are not controlled by Hostably, and we are not responsible for their privacy practices.
Data retention and security
We keep personal information only as long as needed for the purposes above, including to meet legal, accounting, and dispute-resolution requirements. We use reasonable technical and organizational measures to protect your information, but no method of transmission or storage is completely secure.
Your choices and rights
You may ask us to access, correct, or delete the personal information we hold about you, or to stop sending you messages, by contacting us at the address below. Depending on where you live, you may have additional rights under local privacy laws, and we will honor valid requests as required. We may need to verify your identity first, and we may keep information we are legally required to retain.
Children
This website is not directed to children under 13, and we do not knowingly collect their personal information. Bookings must be made by adults 18 or older.
Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows when it was last changed, and continued use of the site means you accept the updated policy.
Contact us
Questions or requests about privacy can be sent to admin@hostably.com.